PRIVACY POLICY

INTRODUCTION

The purpose of this Privacy Policy is to describe how Optastar Sdn. Bhd. collects, uses, and shares information about you through our online interfaces owned and controlled by us, including www.drinkopi.com (collectively referred to herein as the “Site”). Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to Contact Us or contact us as described at the end of this policy.

THIRD-PARTY SITES

This Privacy Policy applies only to information we collect at and through the Site. Our Site also contains links to third-party sites that are not owned or controlled by Optastar. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects personal information.

INFORMATION WE COLLECT

There is one way that Optastar obtains information from you and that is via our mailing list. We collect the information you provide to us, for example when you sign up for our mailing list, contact customer support, etc.

This information may include: Name, Home address, Work address, Shipping address, Email address, Telephone number, Geo-location, and User-generated content (product feedback and comments).

GOOGLE ANALYTICS

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of the Site. Google Analytics uses “cookies”, which are text files placed on your computer, to help the Site analyze how users use the Site. You can find out more about how Google uses data when you visit our Site by visiting “How Google uses data when you use our partners’ sites or apps”, (located at www.google.com/policies/privacy/partners/).

We may also use Google Analytics Advertising Features or other advertising networks to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics please visit Google’s website and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html.

OTHER WEBSITE ANALYTICS

In addition to Google Analytics, we also use the following web analytics services to collect certain information relating to your use of the Site to help the Site analyze how users use the Site: Facebook Pixels provided by Facebook, Inc. (please visit the following for more information about how Facebook, Inc. uses data when you visit our Site: https://www.facebook.com/about/privacy).

To learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative. Please note that if you choose to opt-out, you will continue to see ads on our Site, but they will not be based on how you browse and shop.

INFORMATION COLLECTED THROUGH COOKIES

We and our service providers use cookies (persistent and session), web beacons, and other technologies to receive and store certain types of information whenever you interact with our Site through your computer or mobile device. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website.

When you visit the Site again, the cookie allows the Site to recognize your browser. Cookies may store unique identifiers, user preferences, and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent.

However, some Site features or services may not function properly without cookies. We use cookies to improve the quality of our service, including storing user preferences, tracking user trends, and providing relevant advertising to you. (See, “Advertising” below.)

HOW WE USE AND SHARE YOUR INFORMATION

We use your information to send out newsletters and interact with our customers better. We collect information from you to; provide information that you request from us; send you promotional materials or advertisements about our products, as well as new features and offerings; administer surveys, sweepstakes, promotions, and contests; provide interest-based targeted advertising to you.

THIRD-PARTIES SHARING

We may provide information to third-party service providers that help us operate and manage our Site, advertise, and market or promote. These service providers will have access to your personal information to provide these services, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to help us provide the service.

ADVERTISING

We may use how you browse and shop to show you ads for Optastar or our advertising partners that are more relevant to your interests. We may use cookies and other information to provide relevant interest-based advertising to you. Interest-based ads are ads presented to you based on your browsing behavior to provide you with ads more tailored to your interests. These interest-based ads may be presented to you while you are browsing our site or third-party sites not owned by Optastar.

We belong to ad networks that may use your browsing history across participating websites to show you interest-based advertisements on those websites.

Currently, our Site does not recognize if your browser sends a “do not track” signal or similar mechanism to indicate you do not wish to be tracked or receive interest-based ads. You can opt out of receiving interest-based ads from us by deleting all cookies in your browser, resetting your browser to refuse all cookies, and disabling ads in your personal settings through www.facebook.com/settings.

Please note though that some Site features or services may not function properly without cookies. To learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative. Please note that if you choose to opt-out, you will continue to see ads on our Site, but they will not be based on how you browse and shop.

YOUR CONSENT

In addition to the sharing described elsewhere in this Policy, we will share personal information with companies, organizations, or individuals outside of Optastar when we have your consent to do so.

LEGAL PROCEEDINGS

We will share personal information with third-party companies, organizations, or individuals outside of Optastar if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

– Meet any applicable law, regulation, subpoena, legal process, or enforceable governmental request.

– Enforce applicable Terms of Use, including investigation of potential violations.

– Detect, prevent, or otherwise address fraud, security, or technical issues.

– Protect against harm to the rights, property, or safety of Optastar, our users, customers, or the public as required or permitted by law.

TRANSFER IN THE EVENT OF SALE OR CHANGE OF CONTROL

If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business or the Site to a third party, such as by merger, acquisition, bankruptcy proceeding, or otherwise, we may transfer or sell your personal information to the new owner. In such a case, unless permitted otherwise by applicable law, your information would remain subject to the promises made in the applicable privacy policy unless you agree differently.

SECURITY OF YOUR INFORMATION

We use industry-standard physical, technical, and administrative security measures and safeguards to protect the confidentiality and security of your personal information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information.

CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your consent following applicable law. We will post any privacy policy changes on this page. If the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

QUESTIONS AND HOW TO CONTACT US

If you have any questions, concerns, complaints, or suggestions regarding our Privacy Policy or otherwise need to contact us, please Contact Us, email us at [ customer service email ], call us at +60 3-9134-3435, or contact us at the following address:

Optastar Protein Sdn Bhd
16-4-1, BLOK A CHERAS BUSINESS CENTRE
JALAN 3/101C, 56100, Cheras,
Wilayah Persekutuan, Kuala Lumpur